
| About Us Roofing Warehouse has quickly established itself as a leading supplier of the Firestone EPDM Rubbercover single ply system on a national level. Our high standards have enabled us to become one of the few recognised Firestone EPDM training centres and our knowledge combined with an excellent customer service has meant we have scored highly consistently in customer and contractor feedback. We do not believe in just being a point of sale and offer technical support and literature as well as a friendly and helpful service where ever needed. We have many successful business partnerships with both large and small companies and treat everyone with the same level of care and attention. If you are looking for a supplier of rubber roofing then look no further than us. We offer not only competitive pricing but help and guidance from our knowledgeable staff and the support you receive from us is second to none. Based in Fareham Hampshire our business premises are available to visit and buy directly from or we offer a next day delivery on all our orders. If your job is urgent we can also offer specified timescales within the next day delivery and use a well recognised, established and reputable courier service. Firestone Building Products is a global leading manufacturer of quality roofing and waterproofing systems backed by the strength of a multibillion-dollar corporation and world renowned branding. For over a century Firestone has been a trusted name in quality rubber products. Firestone Building Products entered the commercial roofing industry in 1980, building upon Firestone's success and innovation in rubber polymer technology. Today, Firestone Building Products operates 21 manufacturing facilities for multiple product lines, including EPDM membranes, The Company's corporate headquarters are based in Indianapolis, Indiana, USA. Firestone Building Products' Regional Office in Brussels, Belgium are the headquarters for Europe, the Middle East and Asia. Firestone Building Products is a division of Firestone Diversified Products, LLC, a subsidiary of Bridgestone Americas Inc. (BSAM). BSAM is a subsidiary of Bridgestone Corporation, the world's largest tire and rubber manufacturing company. We are a leading manufacturer of superior roofing systems Since 1980, more than 1.000.000.000 m² of Firestone EPDM membranes have been successfully installed on commercial and industrial roofs worldwide. This performance has positioned Firestone Building Products as a global leading manufacturer of EPDM roofing systems. Firestone is committed to offer a complete line of high performing roofing solutions as individual as your building. This commitment has resulted in the development of Firestones RubberCover EPDM Roofing System specially designed for small residential roofing applications. A quality tradition With the Firestone name comes a commitment to quality. Firestone Building Products operates EPDM plants with state-of-the-art equipment to offer quality roofing systems that perform to last. These plants have achieved ISO 9001 and ISO 14001 certification, which are a testimony of the companys commitment to quality and environmental management systems. Furthermore, the Firestone EPDM plants are certified for European CE-marking. This web site is owned and operated by Roofing Warehouse who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Roofing Warehouse Unit 7, The Apex Centre, Speedfields Park, Fareham, Hampshire PO14 1TP Email : sales@RoofingWarehouse.co.uk Telephone: 02082 264618 / 01329 608626 Fax: 01329 608232 Company number: 6898409 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We do not give credit to any of our customers. |
| Shipping And Handling We offer a next day delivery (as long as the order is placed before 12am, orders placed after this time will have an expected delivery time of 2 working days). There is also the option to have timed deliveries with guaranteed before 9am, before 10.30am and before 12am. Standard delivery is Guaranteed Next Day between the hours of 8am and 6pm. (Some highland addresses are surcharged and cannot guarantee next day, please ask for more details) but this is dependant on the courier service and any delays or incomplete delivery are not our responsibility and neither ourselves or the courier service can offer compensation in these instances. Transport Policy All of our delivery charges are based on delivery to mainland UK (excluding the Scottish Highlands). All deliveries are based on the customer being available to accept the goods. This includes, on heavier items, the ability or willingness to manually offload the goods, or having mechanical offloading facilities available (such as a forklift truck). Please be aware that any order received after midday on a Friday (along with any order received over a weekend) will be processed on a Monday as we do not deliver Saturdays. All of our estimated delivery times are therefore based on a 5 day working week so please bear this in mind when ordering your goods. |
| Delivery Schedule We aim to deliver your order right away. On appropriate items we will send your order on a next working day delivery. When signing for goods delivered by a courier. You MUST ensure goods are not damaged, in good working order and acceptable BEFORE signing for the goods. You must inform us within 24 if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number when contacting us. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received in good condition. Please sign for goods "Damaged" if you there is signs of damage to the outer packaging and REFUSE goods, if goods are signed for in good condition we will not be held responsible for damaged goods at this point. These terms and conditions are to accepted for online orders and are also applied for telephone orders. |
| Back Orders If your item is not in stock, we will contact you and give you the option to remove the item from your order, or we will back order the item for you and send out when available. |
| Tax Charges For orders made from the UK or the European Union: 20% VAT. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption with SAGE PAY. They are only decrypted after they reach our computer. They are not held in clear text on any web site at any time. |
| Reaching Us Contact Us Roofing Warehouse Unit 7, The Apex Centre, Speedfields Park, Fareham, Hampshire PO14 1TP Email : sales@RoofingWarehouse.co.uk Telephone: 02082 264618 Fax: 01329 608232 |
| Privacy Policy Roofing Warehouse do not disclose buyers' information (Including email, address', telephone numbers) to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Important! We cannot accept responsibility for mistakes when measuring. We have made the instructions clear, concise and simple but we advise that all measurements of EPDM Rubber and Trim sizes are checked and re-checked before the order is made. We DO NOT accept returns on EPDM Rubber sheets. We offer a next day delivery (as long as the order is placed before 12am, orders placed after this time will have an expected delivery time of 2 working days). There is also the option to have timed deliveries with guaranteed before 9am, before 10.30am and before 12am. Standard delivery is Guaranteed Next Day between the hours of 8am and 6pm via TNT courier. (Some highland addresses are surcharged and cannot guarantee next day, please ask for more details) but this is dependant on the courier service and any delays or incomplete delivery are not our responsibility and neither ourselves or the courier service can offer compensation in these instances On delivery all items must be checked for signs of damage as we cannot be responsible for damages caused by the delivery company, if the items are signed as damaged on arrival we are able to claim and re-send the goods, If the goods are being received on behalf of someone else the responsibility lies with whoever signs the delivery note. We cannot be held responsible for other peoples errors. If you are unavailable to receive the delivery a signed note clearly stating directions of where to leave the items must be left. If for any reason the items are refused by your self or returned goods, a 25% handling fee will be applied before a credit is issued. Thank you for your co-operation and understanding. For damaged goods, or to return items then please contact us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you are advised to take out postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be un-used and in saleable condition within 7 days of purchase. These terms apply to your order. From time to time we may change our terms and conditions, so please do not assume that the same terms will apply in the future. |
